Your Premium Choice for Non-Emergency Medical Transportation in Massachusetts

FOUNDER & CEO

With 30 years of service industry experience, Pat, a seasoned business owner, founded Prime Medical Transport in 2013, inspired by personal caregiving. Recognizing the need for reliable transport services, she created a business exceeding customer expectations. Through Prime Medical Transport, Pat and her team consistently deliver compassionate and reliable services, earning gratitude from those who rely on their care.

FIELD MANAGER

In 2017, Mike joined our team with a decade of CNA experience and an EMT certification. He ensures compassionate and safe personal transport trips, oversees driver safety and training, manages stretcher transport, and coordinates vehicle maintenance. Mike's exemplary behavior makes him a respected role model for our driver team, fostering continuous learning.

Certifications

NEMTAC Certified NEMT Training Instructor, CTAA Passenger Asst. Safety & Sensitivity Certified Trainer

SAFETY MANAGER

Heather assumed the crucial role of supervising new driver training, OSHA training, and vehicle safety upon joining our team in 2013. Her dedicated efforts have played a pivotal role in upholding the highest standards of safety, a matter of utmost significance in our line of business, where the well-being of both our team and customers is paramount.

Certifications

CTAA Passenger Asst. Safety & Sensitivity Certified Trainer

BUSINESS DEVELOPMENT ASSOC.

Cherie's background as a firefighter/EMT and Assistant at the Office of Chief Medical Examiner bring a unique perspective to her role as a Business Development Associate. Drawing on her experience in emergency services and her understanding of healthcare logistics, Cherie is committed to enhancing the quality and efficiency of patient transportation services.

OFFICE MANAGER

Karen, with over 15 years of office management experience, efficiently oversees scheduling, dispatching, and Accounts Receivable. Her meticulous attention to detail has been invaluable, contributing to our operational efficiency and success since joining in February 2016.

DISPATCHER

In 2019, Monica joined Prime Medical Transport, where she excelled in route management, dispatch, customer service, facility confirmations, and medical billing. With over 15 years of administrative and customer service experience, Monica quickly made a substantial impact, enhancing efficiency and satisfaction for our team and customers.