Privacy Policy for Prime Medical Transport (PMT)

Effective Date: January 30th, 2024

Prime Medical Transport (PMT) is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines the types of information we collect on primemedtransport.com, why we collect it, who we share it with, and how long we store it.

1. Information We Collect:

We collect the following information on primemedtransport.com:

  • Name

  • Phone Number

  • Email Address

  • Home Address

  • Medical Information in relation to non-emergency medical transportation

Why We Collect That Information:

We collect this information to provide you with the best non-emergency medical transport service. Specifically, we use your information to:

  • Respond to your inquiries

  • Process and fulfill your ride requests

  • Contact you about job applications

2. Who We Share That Information With:

We do not share your information outside of Prime Medical Transport’s SquareSpace and Google Workspace account. Your privacy is important to us, and we take measures to ensure that your personal information remains confidential.

3. How Long We'll Store That Information:

We will store your information until Prime Medical Transport deletes it. We retain your data for as long as necessary to fulfill the purposes for which it was collected and in accordance with legal and regulatory requirements. If you have any questions about the retention period of your specific information, please contact us at info@primemedtransport.com.

Security Measures:

We take appropriate and industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction in accordance to HIPAA requirements. Our employees and third-party service providers adhere to strict confidentiality obligations.

To ensure the security of the information collected through our website, Prime Medical Transport employs industry-standard security measures, including the use of Secure Socket Layer (SSL) certification. Our website, hosted on SquareSpace, utilizes SSL encryption to protect the transmission of sensitive data between your browser and our servers. SSL certification helps safeguard your personal information by encrypting it during transit, reducing the risk of unauthorized access, disclosure, or alteration.

In certain instances, we may use Google Forms to collect information, particularly in relation to the Request a Ride form, Contact Us form, and/or Job Application form. It is important to note that when collecting and handling any medical information, we adhere to the Health Insurance Portability and Accountability Act (HIPAA) compliance standards. Google Forms, when used, is configured to align with HIPAA requirements, ensuring the confidentiality and security of any protected health information (PHI) shared through this platform.

Your Rights:

You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights or have any concerns about the use of your data, please contact us at info@primemedtransport.com.

4. Updates to Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated policy on our website with the effective date.

5. Contact Information:

If you have any questions or concerns about our Privacy Policy, please contact us at:

Address: 3 Diamond Path, #6, South Dennis, MA 02660

Phone: (508) 258-3787

Email: info@primemedtransport.com

Thank you for choosing Prime Medical Transport. Your privacy is important to us.